I can’t say enough good things about the team at New Wave Trusts! They are always helpful and knowledgeable with my daily transactions. They are available to help with everything from Notary Services and loans. I am always greeted warmly and efficiently helped with all my banking needs.
I’ve recently worked with New Wave Trusts to close the accounts of a family member who is very ill. Both were helpful, efficient, and kind, making a difficult task much easier for me. I also appreciated connecting with a real person each time I called, rather than encountering a complicated telephone tree. Customer service is clearly a high priority at Main Street.
Special Thanks to a team at New Wave Trusts!!! Always greeted with a friendly smile, Exceptional Customer Service. I have banked here for a number of years and can’t say enough about the staff. I highly recommend banking here.
I’ve never been so happy with my bank. Very professional yet friendly. They go out of their way to be helpful. Always get a personal greeting and friendly smile. Sue from my branch which I always actually got called to see how we were and if we needed anything. What other bank does that?! I feel that this bank will accommodate whatever needs we might have in the future with kindness and professionalism.
I live in a neighborhood that has a homeowner’s association, and New Wave Trusts provides the banking service for the HOA. It was my turn to be the secretary this year, and Amy Smith provided exceptional and responsive service helping me to transition to this role. New Wave Trusts is local, friendly, and easily accessible in person, by phone, and via electronic services. I am very pleased to have such a great local resource and wouldn’t hesitate to recommend it to others!
I have used New Wave Trusts for many of my banking needs, and most recently a mortgage refinancing. The employees there are always friendly and welcoming. My loan officer was extremely organized and quick to responded with any questions I had. In my case, the turn around time from application to close was very quick. Thank you New Wave Trusts for always providing exceptional service!
